Testimonials for J.R. Snider

Tommy was very knowledgeable, professional and answered all of my questions.

Mike did great job. Even though the problem looks bigger than something that can be fixed at the spot, he explained me where my pipes go, what possible issue can it be, what to look for and all information provided by him makes a lot of sense. After talking to Mike I was able to contact the Loudoun Water to ask for underground leak detection and can move forward with that.

Appreciate answers to my questions. Very knowledgeable.

Shane was very knowledgeable. He shared his knowledge while working to fix the issue.

Tommy spent the entire day working on our 100+ year-old home. He dealt with a very unique issue and made sure the hydrant was installed properly. I can’t say enough how much I appreciate him and his team as they solved problem after problem. It was an extremely tricky job on an extremely hot day and they never lost their patience. I would highly recommend them!

Shane showed up on Christmas Eve to service our shower that a previous plumber had ‘fixed’ the week prior. It turns out that plumber (lower cost) charged me for a part that he said he replaced but only cleaned it (poorly) and also broke a retaining clip. Shane figured it out within minutes - replaced the part and all is good now. He is AWESOME and is now our only plumber! Thank you Shane!!

Mike knows his stuff and was very helpful.

Abram was excellent, professional and very pleasant. He quickly assessed the problem and took care of it. Provided great information for future maintenance management with the company. Thank you!

Did everything we needed. Gave us several options and stayed late to finish the job.Highly recommended.

Brad was great. He took the time to assess the problem and explained the work that needed to be done. Extremely professional and friendly.

Cam and his partner (sorry, forgot his name!) fixed the leak issue with our well we had that progressively got worse. He also took the time to show and explain the issue when they found it. They also were able to fix the issue with no extra cost beyond the repair quote.

Shane did a fabulous job. He was very knowledgeable and professional. It was a great experience! So much so I’m having Shane back to fix some other plumbing issues. Thank you Shane!

JR Snider has always been responsive for us, and their service is excellent. Today’s service tech, Wilmer, was punctual, polite, professional, and extremely knowledgeable. He did a thorough job and explained every aspect of what he had done. Highly recommend.

Really appreciated how responsive the team was about scheduling and coordinating the fixes. Technician was also on time, solved the problems quickly and was thorough in sharing alternatives.

Awesome thanks for Jared doing excellent work.Neatly done and well satisfied