Testimonials for J.R. Snider

We have always had a great experience with J.R. Snider. Chris was thorough. We have a tough case and I know he and his team will get to the bottom of it!

I called at the end of the day on Thursday because my water went out. Mike showed up at my house in less than an hour and found the issue. Was advised a crew would be here first thing in the morning. Friday morning Jared and a second person showed up and worked so hard on my well. It was so hot out that day but they never stopped working. I was so pleased with the hard work and dedication that they showed. Not only were they working hard to restore my water for me but also for all of my rescue animals. Jared and his helper were very pleasant and knowledgeable. They were easy to talk to. Jared explained what the issue was and how they resolved it. Thank you so much for all of your hard work and my rescue animals are also happy.

Shane is very nice, respectful and professional. He did a great job!

JR Snider Rocks! Shane T. , the representative they sent out does also. His work was absolutely impeccable - done to the highest standards possible. JR Snyder has been our plumbers for over 4 years. I have had them do a lot of work and all of it is impeccable. All reps sent have been qualified and professional. They want to do everything they can to meet your expectations. They are also reliable. If you have an appointment, the will be there. Finally, they look for ways to save you money... won't oversell. Hope this review helps you make a decision who to hire. I wrote it from my 67 years of experience of dealing with hundreds of disreputable companies and contractors.Finally, hope to see you again Shane. Thanks again for the outstanding work.

Ethan was fabulous. He is a wonderful professional and friendly. He knew what he was doing. I can't say enough good about him. He is meticulous in his work and makes sure that things are done right. I would not hesitate to have him back again for any plumbing challenge. Please acknowledge his outstanding performance for me. As usual, I am a satisfied customer who will only send my plumbing work to JR Snyder - Your representatives, like Ethan, are the reason why. Thank you for building that atmosphere and hiring, cultivating and mentoring those type of employees. 

Jared was quick and professional, great job.

Top Quality Customer Service!!!

FANTASTIC customer service, service reps & techs! The whole process and communication throughout could not have been any better! A big thank you to everyone at J.R. Snider!

I contacted J.R. Snider this morning to confirm that I needed a new water pump. Yup, I do. J.R. Snider sent Josh Butterfiels out to my home within an hour. I could not believe how.quickly they responded. Josh was very personable yet professional. He was very knowledgeable about the task at hand and he answered all of my questions. He was also direct when he spoke about pricing, which I truly appreciated. While J.R. Snider is a bit pricier than alot of it's competitors, it didn't seem so bad once Josh talked about Snider's Commitment to the customer. Mr. Butterfield makes J.R. Snider's look good. Thank you Josh, I appreciate you!  

Chris Payne was very knowledgeable and friendly. He was able to answer all of my questions and offer suggestions of how they would tackle the septic tank issue.

Mike was great! Very through and helpful. Took the time to explain and didn't try and suggest solutions that were overkill.

Fast service for estimate on well pump replacement. Upfront pricing and finance option. Tommy very professional and returning next morning to do the job .

Great next day service for well pump replacement. Fast and professional service will recommend to friends and family if they need plumbing services. Friendly and courteous plumber techs did great job.Thank you all.

I appreciate Brad’s problem solving approach!

Brad was quick to respond and satisfied our needs, would recommend to anyone, very happy with the service provided.