Appreciated the very prompt and professional service.
Samantha H. of Marshall, VA
Friday, July 19th
Excellent response and look forward to working with Mike !
Mary C. of Marshall, VA
Tuesday, July 30th
Shane did a great job explaining the problem. He also took the time to show me how to shut off the main water supply and tagged it to make it easier for me to find. Great job Shane. Thank you
Margaret V. of Marshall, VA
Tuesday, August 20th
Snider Plumbing has been easy to work. I would recommend them, especially from a customer care perspective.
Barbara K. of Marshall, VA
Tuesday, August 20th
Jared was terrific and identified the issue, explained it clearly, and developed a solution that will resolve the problem, at various option levels. He could not have been more professional and instilled terrific confidence in the result. My well pump was old and broken, and he and the team set up a whole new system and restored water at better pressure levels and (likely) avoiding sediment in the water that has plagued me since we bought our home. I am joining the Snider Club and will be a solid referral based upon this very positive experience!
Mary R. of Marshall, VA
Wednesday, August 21st
Mike was professional, to the point and honest. I can say this because a competitor tried to sell me a unit costing 35% more. Honestly goes a long way these days.
Stan T. of Marshall, VA
Friday, September 6th
I could not leave enough stars or say enough positive things about my experience with Shane Taylor. He did a thorough inspection of my house and found issues with my water tank and water heater, which he showed me and explained the impact of not addressing the issues. He saw the age of the water tank and, while it had gone out of warranty, he was able to convince the seller to cover a full replacement. He saved me several thousand dollars when it could have been just as easy to sell me a new water heater. You don't see that kind of honesty anymore or that kind of service and true interest in helping the customer. I'm a grateful (and loyal) customer.
Mary R. of Marshall, VA
Friday, September 13th
Ok, just had the team come back and replace our pump. Excellent service, knowledge and all around excellent people and company! Reasonably priced too so don't hesitate to call this A+ company! I'm a real person, with real life issues that arise when being a home owner, this company and the team are excellent, will definitely recommend to friends and family and keep them on speed dial!
Diane P. of Marshall, VA
Wednesday, October 23rd
Brad is professional and very knowledgeable. He is transparent and doesn't push what's not needed.
Jennifer S. of Marshall, VA
Wednesday, October 23rd
The best of the best. Excellent problem solvers. Pleased with work done.
Carol B. of Marshall, VA
Thursday, December 5th
Tommy has been to our farm twice for multiple issues. He is very professional, explains everything and really nice as well. He has fixed a tub and shower issue that our former plumber couldn’t fix- we are new customers and already loyal clients to JR Snider
Anita L. of Marshall, VA
Thursday, December 5th
Called this morning at 9:40 and Shane was here by 11:30 to install a new disposal! Couldn't be happier!
Christina A. of Marshall, VA
Thursday, December 5th
He did research and found a path to possibly fixing the Unit. Good communicator so I could understand the steps he was taking. Great job!
Jeffrey B. of Marshall, VA
Wednesday, December 11th
Shane was very helpful in getting us a solution as quick as possible.
Dennis A. of Marshall, VA
Thursday, December 26th
I am incredibly impressed with the service I received from JR Snider. I contacted them about a lack of hot water, and within just two hours, a technician arrived at the apartment building. The technician quickly diagnosed the issue as a failed hot water heater, which had been damaged by years of hard water. He explained the problem thoroughly and got to work immediately.The turnaround time was outstanding. The old water heater was drained and removed, and a brand new one was installed and fully functional within three hours. The technician did an exemplary job, working efficiently and professionally. It’s rare to find such prompt and effective service, and I couldn’t be more pleased with how quickly they resolved the issue. I highly recommend this company for their exceptional response time and quality of service!Also, I just wanted to take a moment to acknowledge the outstanding customer service I received from Clarissa. From the moment I called, she was incredibly helpful and professional. She took the time to listen to my issue and quickly routed a technician to my location. What truly stood out was her proactive communication—she kept me updated with timely information about the technician’s arrival, which made the whole process so much smoother and less stressful.Clarissa’s attention to detail and dedication to ensuring I was informed every step of the way made a huge difference. It’s not every day you experience such exceptional service, and I truly appreciate her efforts. Thank you, Clarissa and Ethan, for going above and beyond!